Have you addressed in any of your Q&A what types of things should be in policies? And what types of things, maybe not? I've been asked to review a 'policy proposal' for my local league, about having an 'open skate' - that is, time where the rink is open for people to skate at. They have written it as a policy, to include who is allowed, how much they have to pay, what the expectations of the trainer on duty are (e.g. open door, turn on lights, turn on music, make sure people are current on their dues or pay a $5 drop in fee)... I'd like to point the author of this policy to something (that's already been commented on)... about what things could go into policies, and what things, maybe not. Just an idea...?
We currently don't have a FAQ about policies... yet. We talk about it a little bit in our ebook which you can receive free by signing up for our email list.
As a rule, policies should contain foundation rules/practices of your league and provide a framework for decision making. They should not be a specific account of general practices or situation specific, those are procedures or best practices.
There are several reasons for that.
P.S. Hopefully when your policies are written or revised there is a rigorous process that you go through including input from key stakeholders, buy-in from the membership (preferably approval by membership) and alignment with long term vision and strategic plan.
We recommend instead that your policies provide a broad framework and that you create supplement procedures or best practices. In the policy it could be written that the Trainer on Duty is expected to follow ToD Best Practices or Open Skate Supervision Procedures (or whatever) and then you write that document to include all of that situation specific stuff you want the ToD to do. If anyone isn't following those procedures or best practices that is a training and orientation issues. Whomever 'supervises' that person needs to sit down and go over the supplemental document, find out why it isn't followed, articulate the value that following the expectorated holds for the league and then get agreements of compliance moving forward. It should also be written into the policy who is responsible for reviewing the ToD Best Practices and how often they need to be reviewed. Not which month they should be review and that Sassy should do it, that would be too specific. Instead something like, 'reviewed at least annually by the Head of Training or the Training Committee'. Reviewing your policies, practices and procedures should be a core component of your league's business practice and therefore needs to be included in policy (remember, it's nonnegotiable).
Helpful trick: if your policies are digital (which makes have current versions easily accessible... but that's another post) then you can hyperlink procedures of best practices within them. So, if the policy says, "Trainer on Duty will follow Open Skate Supervision Procedures" then hyperlink said procedures so that DoT don't have to search around for them. And if you are smart about how you draft and update policy documents, you can ensure that the most up to date procedures always occupy that link.
Hope this helps! Policy review is one of the services we offer here at RDS. If you'd like us to review your policies, email them firstname.lastname@example.org and we will start looking at them. We charge $30/hour and it typically takes 1.5-3 hours. You will end up with clear guidance and suggested edits to make your policies sustainable, cohesive, and match your league's vision and values